This very intensive one day course has been designed to teach participants Speedwriting in the shortest possible timescale. The course will provide participants with Speedwriting skills which can be used when taking notes at meetings, seminars and group discussions.
What is Speedwriting
Speedwriting principles – Alphabetical and Positional techniques
Explanation and description of word group categories
Short form structure
Common prefixes – how to abbreviate
Common suffixes – how to abbreviate
Compound words – how to identify and abbreviate
Word families – how to quickly increase speedwriting vocabulary
Who will benefit from the Customer Service Skills course?
This course will benefit all individuals whose role in the workplace includes responsibility for taking notes but who do not have shorthand skills
This course by its nature is very practical. Throughout the course there will be skill practice and development including:
Facility drills and exercises
Dictation – seen and unseen
Transcription of written exercises
Transcription of dictated exercises
The course workbook includes exercises (with solutions) and word lists with abbreviations in order that each delegate can review and practise after the course.