Instructor-led Microsoft, administration and management training for NHS teams, delivered at your Trust, remotely via Teams or at our public venues with NHS discounts. Trusted by NHS Trusts for over 15 years.
Trusted byNHS Foundation TrustsTeaching HospitalsChildren's HospitalsNHS Business ServicesICBs and NHS departments across England, Scotland and Wales
Why NHS teams choose Keys Training®
Training that fits around shifts, wards and workloads
We've supported NHS Trusts since the 2000s, so our trainers understand the realities of NHS working: rota constraints, mixed ability groups and the systems your staff actually use. We create solutions for NHS teams and work around your working conditions rather than expecting you to fit ours.
Report Writing course delivered onsite for an NHS Trust
15+
Proven NHS track record
Over 15 years delivering external training to NHS Trusts and departments, with consistently positive attendee feedback.
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Bitesize or full-day sessions
90-minute bitesize sessions or full days, in-person or via Teams. Group sizes flex from 1-to-1 up to 24.
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Tailored to your Trust
Your trainer calls before the course to build in real NHS scenarios, documents and workflows.
£
Public-sector pricing
Fixed in-house fees, NHS discounts on public courses and volume discounts on multi-course purchase orders.
Popular NHS courses
Non-clinical training courses for NHS staff
Every course below can be delivered in-house at your premises or remotely via Teams. Click a course for the full outline or browse the full course finder.
Thoroughly engaging, insightful and the knowledge gained exceeded expectations.
Tony, NHS business services attendee
What NHS staff say
Testimonials from NHS staff we've trained
Feedback from attendees and learning and development teams across NHS Trusts, all received in the last year.
During the whole process from booking to when Bernie delivered the training onsite, I found your team to be professional and knowledgeable. Once the booking was in place, I was kept informed of who would be delivering the training and what they would need. I would recommend using Keys Training.
ChristineLearning and Development, NHS Foundation Trust
I just want to echo my colleagues' thoughts on the job David did, he was engaging and adaptable, taking real life examples from our trust and turning them into learning points. I would thoroughly recommend David as a trainer.
MikeLearning and Development, NHS Foundation Trust
I just want to say a huge thank you for today, I was so nervous about doing the course as it is out of my comfort zone but you were absolutely amazing. You understood and took note that I had never done it before and nothing was too much trouble.
GemmaCourse attendee, NHS Foundation Trust
Really informative and Chad was so flexible in adding content and reacting to questions asked by the group.
PeterCourse attendee, Children's NHS Foundation Trust
Mike was really insightful and I feel like the things I learnt today I will really be able to use in my role going forward and will also be really time effective!
RebeccaCourse attendee, Children's NHS Foundation Trust
The training was very helpful, well laid out and delivered well. Bernie is an amazing trainer and made sure we were all engaged.
TeaganCourse attendee, NHS business services
Robert was a brilliant trainer and knew the course very well.
RebeccaCourse attendee, University NHS Foundation Trust
This was a really well-structured course. Bernie was a fantastic trainer who was very engaging and knowledgeable.
What NHS training courses does Keys Training provide?
Keys Training® provides non-clinical training for NHS staff: Microsoft Office and Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams, SharePoint, Power BI, Project), Microsoft Copilot, minute taking, report writing, clear business writing, customer service, assertiveness, conflict management, time management, project management, finance for non-financial managers and management skills for emerging managers. We do not provide clinical or mandatory statutory training.
Can the training be delivered at our hospital or Trust premises?
Yes. Most NHS courses are delivered in-house at your premises by one of our trainers. We can also deliver remotely via Microsoft Teams. You can also send individuals to our scheduled public courses at venues across the UK.
How much does NHS staff training cost?
In-house Microsoft 365 & Copilot courses are £645 + VAT, and in-house business skills or soft skills courses are £745 + VAT, both for up to 10 attendees at your premises (additional attendees £35 + VAT each). Remote instructor-led Microsoft 365 & Copilot days via Teams are £595 + VAT, and remote days for other skills are £645 + VAT. Larger groups can be arranged — just enquire to discuss. 90-minute bitesize sessions, public course places and volume purchase orders are also available. NHS attendees receive a discount on public courses and volume discounts apply when five or more courses are booked on one purchase order.
Are the courses CPD accredited?
Our NHS courses are not currently CPD accredited. Every attendee receives a Keys Training course certificate that can be added to their professional development record, and we're happy to discuss accreditation requirements for your team.
How long are the courses?
We offer two formats: full days (9:30am to 4:30pm) and short, focused 90-minute bitesize sessions delivered in-person at your premises or live via Teams. Get in touch and we'll help you pick the right format for your team.
How many staff can attend?
Group sizes vary depending on your needs, from 1-to-1 sessions up to groups of 24. We will advise on the right size for the course so everyone gets practical, hands-on support. In-house fees include up to 10 attendees, with a small per-person charge above that.
Can the content be tailored to our department?
Yes, tailoring is included. Your trainer will speak with you before the course to understand attendee roles and build in real NHS documents, spreadsheets and scenarios so the learning is immediately usable back at work.
Do you accept NHS purchase orders and supplier portals?
Yes. We work with Trust procurement and finance teams every week. We accept purchase orders and can invoice through supplier portals where required.
Which NHS organisations have you worked with?
We have delivered training for NHS Foundation Trusts, teaching hospitals, children's hospitals, NHS business services teams, ICBs and individual departments across England, Scotland and Wales for over 15 years. References from NHS L&D contacts are available on request.
Ready to arrange NHS staff training?
Tell us the course, numbers and location and we'll come back with dates and a written quote, usually the same working day.
NHS Staff Training · England, Scotland & Wales