Management Skills for Emerging Managers
Professional Management Skills training course informationInstructor-Led Management Training
Management Skills
for Emerging Managers
for Emerging Managers
A practical one-day course for newly promoted supervisors, team leaders and first-time managers – delivered at your premises, live online or at our UK venues.
20+ yearsTraining experience
1 dayNew & newly promoted managers
UK-wideOn-site, online or classroom
Some of our clients
Step up into management with confidence
This one-day instructor-led course is built for people who have recently stepped up – or are about to. It gives new and emerging managers the space to explore and reflect on the skills required to manage a team well: managing in a structured way, balancing the task and people sides of the job, motivating staff and communicating with confidence.
Looking for the broader course? See Management & Leadership Skills, browse all our management & leadership courses, or run this day as a live remote class via Microsoft Teams.
- Free training needs analysis before your course
- Tailored with your real workplace scenarios
- Free post-course telephone & email support
Leading People
Management styles, team building and the principles that actually motivate staff.
Getting Organised
Self-management first – priorities, structure and assessing yourself and your team.
Delegation & Development
Delegate with confidence, develop your staff and hire the right people.
Communication
Communicate clearly with your team and colleagues, powered by a positive attitude.
Four ways to book your course
From a single place on a public course to a fully customised day with professional actors – choose the option that fits your team, your budget and your diary.
Option 1
Public Course
Classroom Place
£295 + VAT
One-day classroom · per person
- Preston, Manchester, Liverpool, Leeds & London
- Ideal for one or two people
- Materials, certificate & refreshments
Option 2
In-House or Live Online
Half-Day Group Course
£495 + VAT
Total group price
Half day · up to 6 people
+ £45 + VAT per additional attendee
+ £45 + VAT per additional attendee
- Focused on the essentials
- At your premises or via Microsoft Teams
- Reference materials & certificates
Option 3
In-House or Live Online
Full-Day Group Course
£795 + VAT
Total group price
One day · up to 6 people
+ £45 + VAT per additional attendee
+ £45 + VAT per additional attendee
- Tailored to your teams and situations
- At your premises or via Microsoft Teams
- Reference materials & certificates
Option 4
Customised at Your Premises
With Professional Actors
Tailored quote
Full day · any group size
- Scenarios written around your organisation
- Real practice with trained actors
- Trainer plus actor(s) at your premises
Training a larger group?
Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.
Speak to our team
or call 0345 450 0051
Who should attend
Supervisors, team leaders and managers who are new to the role – especially technically strong employees who have recently been promoted into management. No previous management training is needed.
*Classroom prices are per delegate – book 2 or more places on the same course and receive significant discounts. In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.
Course Outline
A practical one-day course covering six modules, step by step. By the end of the day your new managers will lead in a structured way, motivate their people and handle the everyday challenges of running a team.
1. Getting Off to a Good Start
- Guidelines for a strong start as a manager
- Getting organised
- Assessing yourself and your team
2. Your Role as a Manager
- Your role in the organisation
- Management styles and techniques
- Managing in a structured way
- Task vs people elements of the job
3. Leading & Motivating
- Leadership skills
- Basic principles of motivation
- The power of a positive attitude
- Treating staff as individuals
4. Developing Your Team
- Developing your staff
- Delegating with confidence
- Hiring the right people
- Team building
5. Managing Change
- Leading your team through change
- Self-management before managing others
6. Communication Skills
- Communicating effectively with your team
- Working well with colleagues
- Cultivating your communication style
More than just a training day
Tailored Content
Built around your team’s real workplace scenarios
Expert Trainers
Instructor-led, at the pace of your attendees
Reference Materials
Handouts and supporting materials for every attendee
Certificates
Course completion certificate for each attendee
Free Aftercare
Post-course telephone & email support
From the training room
A few of the teams we’ve worked with recently – in-house at their premises, at our venues and on public courses.
Training created for every kind of brain
People don’t all learn the same way – and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.
Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.
Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.
Neurodiversity-aware
Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.
Accessible materials
Handouts and slides designed for readability, with formats adapted on request for individual needs.
Adjusted to the room
Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.
Expert-reviewed
Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.
Frequently asked questions
What training does a new manager need?
New managers most need help moving from doing the work to managing the people who do it: setting expectations, delegating, motivating a team, managing in a structured way and having the first difficult conversation. Keys Training’s one-day course for emerging managers covers all of these with practical exercises built on real workplace scenarios.
Who is the course for?
Newly promoted or aspiring supervisors, team leaders and managers, particularly people with strong technical skills who now find themselves managing a team for the first time. No previous management experience or training is needed.
Can the course be delivered at our premises or remotely?
Yes. It runs in-house at your premises anywhere in the UK, live online via Microsoft Teams, as a public classroom course at Keys Training venues, or as a customised day with professional actors.
How much does management training for new managers cost?
A public classroom place is £295 plus VAT per person. In-house or live online group courses are £495 plus VAT for a half day or £795 plus VAT for a full day, each for up to 6 attendees with £45 plus VAT per additional attendee. The actor-led option is quoted individually.
How is this different from the Management and Leadership Skills course?
This course is built for people who have just stepped into management or are about to, and starts from first principles. The Management and Leadership Skills course suits supervisors and managers who already have some experience and want to strengthen their people-management skills.
What will new managers be able to do after the course?
Lead in a structured way, balance the task and people sides of the job, motivate their people, delegate with confidence and communicate clearly with their team. Free telephone and email support after the course helps them apply it.
Ready to get your team working together?
View upcoming scheduled dates, or speak with a training advisor to arrange a tailored course for your emerging managers.
Or call us on 0345 450 0051 to speak with a training advisor today.