Every Keys Training® course has been adapted for different types of learners – including neurodivergent attendees and people with disabilities and assessed by accessibility experts to make sure it’s accessible and beneficial for all.
Around one in seven people in the UK is neurodivergent, and many more live with a disability or health condition that affects how they take in information. A course that only works for one type of learner leaves a big part of your team behind.
That’s why inclusion isn’t an add-on at Keys Training. It’s built into how every course is designed, delivered and reviewed – so the whole room gets the same value from the day.
Keys Training® is a Disability Confident Employer – we practise what we teach, and welcome attendees and colleagues of every ability.
Small changes in how a course is structured and delivered make a big difference to who can benefit from it.
Each course follows a predictable format with the agenda shared in advance, so attendees know what to expect and when.
Jargon is kept to a minimum, instructions are given one step at a time, and key points are repeated and summarised.
Every topic is explained, demonstrated and then practised – so visual, verbal and hands-on learners all get their turn.
Handouts and slides use accessible fonts, generous spacing and strong contrast, with large-print or digital formats available on request.
Regular breaks and no pressure to keep up – our trainers work at the pace of the people in the room, not the clock.
Small groups and approachable trainers mean nobody has to struggle in silence. Questions are welcome at any point.
A few of the groups we’ve trained recently – in boardrooms, offices, warehouses and classrooms across the UK. Every one of these courses was adapted to the people in the room.












Small groups, approachable trainers and a pace set by the room – not the clock.
Every course in our catalogue has been assessed by accessibility experts to make sure it's accessible and beneficial for all learners.
Content, materials and activities are checked against accessibility and inclusive-learning best practice.
Specialists identify anything that could be a barrier and recommend practical changes.
Courses are updated and trainers briefed so the changes are built into every delivery.
Post-course feedback from attendees is reviewed so we keep improving.
When you book, just let us know if anyone attending has a specific need. There's no form to fill in and no need to share more than you're comfortable with. Common adjustments include:
"It was, in my view, one of the best courses we have organised for us. It was brilliantly structured and presented, and well paced too."Head of Sales & Customer Service – client feedback
No. Just tell us what would help – for example "one attendee finds long presentations difficult" – and we'll adapt accordingly. Anything you do share is treated in confidence.
Yes. Every course in our catalogue – Microsoft 365, Copilot, management and personal development – has been adapted and assessed.
Yes. Online sessions use the same materials and pacing, and we can enable captions and share materials in advance.
No. Reasonable adjustments are included as standard.
Lewis Tiley, our Training Co-ordinator, posts regularly on LinkedIn about how to make workplace training genuinely inclusive – practical ideas for supporting neurodivergent colleagues, adapting materials and getting the most from every learner in the room.
His posts have reached over 100,000 people, and the same passion runs through every course we deliver.

“Neurodiversity isn’t a problem to fix. It’s a design challenge to solve.”
Posts on: neurodiversity at work · accessible materials · inclusive facilitation · learning & development
The biggest lessons about making training accessible for neurodivergent staff48,978 impressions · 49 comments · 32 reposts
Making virtual training more accessible for neurodivergent staff36,979 impressions · 44 comments · 38 reposts
Designing training that works for neurodiverse teams5,513 impressions · 10 reposts
How to create inclusive training – a 13-step guide8,725 impressions · 14 repostsTell us about your team and any needs we should plan for, and we'll take it from there.