Instructor-Led Management Training
Training with an expert
A practical one-day management skills course for supervisors, team leaders and new managers – delivered at your premises or live online.
Some of our clients
Turn good people into confident managers
This one-day instructor-led course is designed for supervisors, team leaders and managers who want to strengthen their people-management skills. It gives new and newly promoted managers the space to explore and reflect on what it takes to lead a team well – from managing in a structured way to motivating staff and communicating with confidence.
Building a management programme? Browse all our management & leadership training courses, including Management Skills for Emerging Managers, or run this day as a live remote class via Microsoft Teams.
- Free training needs analysis before your course
- Tailored with your real workplace scenarios
- Free post-course telephone & email support
Leading People
Management styles, team building and the principles that actually motivate staff.
Getting Organised
Self-management first – priorities, structure and assessing yourself and your team.
Delegation & Development
Delegate with confidence, develop your staff and hire the right people.
Communication
Communicate clearly with your team and colleagues, powered by a positive attitude.
Three ways to book your course
From a focused half-day at your premises to a fully customised day with professional actors – choose the option that fits your team, your budget and your diary.
Half-Day Group Course
+ £45 + VAT per additional attendee
- Focused on the essentials
- At your premises or via Microsoft Teams
- Reference materials & certificates
Full-Day Group Course
+ £45 + VAT per additional attendee
- Tailored to your teams and situations
- At your premises or via Microsoft Teams
- Reference materials & certificates
With Professional Actors
- Scenarios written around your organisation
- Real practice with trained actors
- Trainer plus actor(s) at your premises
Training a larger group?
Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.
or call 0345 450 0051
Who should attend
Supervisors, team leaders and managers who have gained experience in their role and want to strengthen their people-management skills – especially technically strong employees who have been promoted into management. No previous management training is needed.
*In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.
Course Outline
By the end of the day your managers will lead in a structured way, motivate their people and handle the everyday challenges of running a team.
1. Getting Off to a Good Start
- Guidelines for a strong start as a manager
- Getting organised
- Assessing yourself and your team
2. Your Role as a Manager
- Your role in the organisation
- Management styles and techniques
- Managing in a structured way
- Task vs people elements of the job
3. Leading & Motivating
- Leadership skills
- Basic principles of motivation
- The power of a positive attitude
- Treating staff as individuals
4. Developing Your Team
- Developing your staff
- Delegating with confidence
- Hiring the right people
- Team building
5. Managing Change
- Leading your team through change
- Self-management before managing others
6. Communication Skills
- Communicating effectively with your team
- Working well with colleagues
- Cultivating your communication style
More than just a training day
Tailored Content
Built around your team’s real workplace scenarios
Expert Trainers
Instructor-led, at the pace of your attendees
Reference Materials
Handouts and supporting materials for every attendee
Certificates
Course completion certificate for each attendee
Free Aftercare
Post-course telephone & email support
From the training room
A few of the teams we’ve worked with recently – in-house at their premises, at our venues and on public courses.
Training created for every kind of brain
People don’t all learn the same way – and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.
Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.
Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.Find out how we make training inclusive
Neurodiversity-aware
Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.
Accessible materials
Handouts and slides designed for readability, with formats adapted on request for individual needs.
Adjusted to the room
Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.
Expert-reviewed
Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.
Frequently asked questions
What does leadership and management training cover?
Who is the course for?
Can management training be delivered at our premises or remotely?
How much does a one-day management course cost?
What will managers be able to do after the course?
Is there a longer management development programme?
Ready to get your team working together?
Speak with a training advisor to arrange a tailored management course for your team – at your premises, live online or with professional actors.