Recruitment & Interviewing Skills
Interviewing skills training course informationInstructor-Led Management Training
Recruitment &
Interviewing Skills
Interviewing Skills
A practical one-day course that sharpens your managers’ recruitment interviewing skills – so they identify the best candidate and make the offer they will accept. Delivered at your premises or live online.
20+ yearsTraining experience
1 dayManagers & hiring staff
UK-wideOn-site or live online
Some of our clients
Hire the right person, first time
Recruiting for a job is an expensive and time-consuming process. This one-day instructor-led course trains attendees to develop and improve their recruitment interviewing skills and strategy. It focuses on identifying the best candidate for the position – and on the communication skills needed to make a positive impact so that the job offer is accepted.
It pairs well with our Compliance in Recruitment and Equality, Diversity & Inclusion courses. Browse all our management & leadership training courses, or run this course as a live remote class via Microsoft Teams.
- Free training needs analysis before your course
- Tailored with your real workplace scenarios
- Free post-course telephone & email support
Preparation
Research, analysing the vacancy and using the CV as the basis for a question plan.
Interview Conduct
Building rapport, controlling the interview and remaining objective.
Questioning & Listening
Paraphrasing, note taking, non-verbal cues and staying fair.
Closing
Selling the position, making the verbal offer and following up.
Three ways to book your course
From a focused half-day at your premises to a fully customised day with professional actors – choose the option that fits your team, your budget and your diary.
Option 1
In-House or Live Online
Half-Day Group Course
£445 + VAT
Total group price
Half day · up to 6 people
+ £45 + VAT per additional attendee
+ £45 + VAT per additional attendee
- Focused on the essentials
- At your premises or via Microsoft Teams
- Reference materials & certificates
Option 2
In-House or Live Online
Full-Day Group Course
£745 + VAT
Total group price
One day · up to 6 people
+ £45 + VAT per additional attendee
+ £45 + VAT per additional attendee
- Tailored to your teams and situations
- At your premises or via Microsoft Teams
- Reference materials & certificates
Option 3
Customised at Your Premises
With Professional Actors
Tailored quote
Full day · any group size
- Scenarios written around your organisation
- Real practice with trained actors
- Trainer plus actor(s) at your premises
Training a larger group?
Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.
Speak to our team
or call 0345 450 0051
Who should attend
Anyone involved in the recruitment process – including staff newly promoted into management roles and experienced staff who want to update and refresh their interviewing skills. No previous training is needed.
*In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.
Course Outline
A practical one-day course covering six modules, step by step. By the end of the day your managers will have reviewed the stages of recruitment, improved their use of job descriptions and person profiles, and practised questioning, closing and interviewing within the law.
1. Interview Preparation
- Preparation
- Research
2. Interview Conduct
- Building rapport – the human touch
- Controlling the interview
3. Establishing Skills, Competencies and Motivators
- Analysing the vacancy
- Using the CV as a basis for a question plan
- Utilising the job specification and candidate profile
- Attitudes, skills and knowledge – what is essential and what is desirable?
4. Questioning and Listening Skills
- Paraphrasing
- Note taking
- Non-verbal communication
- Remaining objective
5. Selling the Position and the Company
- Presenting the role and the organisation
- Interviewing and the law
6. Closing the Interview
- Making a verbal offer
- Follow-up action
- Review
More than just a training day
Tailored Content
Built around your team’s real workplace scenarios
Expert Trainers
Instructor-led, at the pace of your attendees
Reference Materials
Handouts and supporting materials for every attendee
Certificates
Course completion certificate for each attendee
Free Aftercare
Post-course telephone & email support
From the training room
A few of the teams we’ve worked with recently – in-house at their premises, at our venues and on public courses.
Training created for every kind of brain
People don’t all learn the same way – and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.
Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.
Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.
Neurodiversity-aware
Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.
Accessible materials
Handouts and slides designed for readability, with formats adapted on request for individual needs.
Adjusted to the room
Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.
Expert-reviewed
Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.
Frequently asked questions
Who is this course for?
Managers, team leaders and HR staff who interview candidates – whether they are new to recruiting or want to refresh and structure their approach.
Does the course cover the legal side?
Yes. Interviewing within the law – what you can and cannot ask, and staying objective and fair – runs through the day.
Can the course be delivered remotely?
Yes. The in-house fee covers delivery at your premises or as a live online class via Microsoft Teams – same trainer, same content, same materials.
Can the course be tailored to our organisation?
Yes – every in-house course starts with a free training needs analysis, so the examples, exercises and emphasis are built around your organisation and the situations your people actually face.
What is the actor-led option?
Practising a full interview with a professional actor as the candidate is the most realistic rehearsal your managers can get. Our actor-led option adds professional actors to the training day, so your managers practise real conversations with someone who responds exactly as a colleague would – and get feedback on how it landed. Find out more about training with professional actors.
What do attendees receive?
Every attendee receives reference materials and a course completion certificate, and we provide free post-course telephone and email support.
Ready to get your team working together?
Speak with a training advisor to arrange a tailored recruitment and interviewing course for your managers – at your premises, live online or with professional actors.
Or call us on 0345 450 0051 to speak with a training advisor today.