Assertiveness and Confidence Skills Training
Assertiveness and Confidence Skills
One-day instructor course
Our trainer will create a tailored one-day Assertiveness and Confidence course and visit your site (or teach remotely via Teams) for £745.00 plus vat – this fee allows up to 8 attendees.
Scheduled public courses are also held at classrooms at Preston, Liverpool, Manchester & London.
1 Day Public Course at Keys Training | 1 Delegate £295 plus VAT
*Book 2 or more delegates and receive significant discounts. Click here for information
Course Overview
This one day Assertiveness and Confidence course has been designed for delegates to understand the essential factors behind Assertiveness, enabling delegates to understand the processes which will make them more effective, increase their confidence and sense of achievement.
Assertiveness is more than just what you say – it is an attitude that helps you to behave in a way that allows you to manage your interactions with others positively. This approach allows you honestly and directly to fulfil your wants, needs and desires without hurting others or letting others hurt you.
This course will enable delegates to:
Speak up for themselves without feeling embarrassed or foolish
Boost their self-esteem and confidence
Understand the difference between Non-assertive, Assertive and Aggressive behaviour
Interact with others on a more confident professional footing
Cope with conflict when it arises to attain better solutions
Learn effective responses to commonly arising situations
Course Outline
Why Assertive Behaviour is Important
Self Assessment
Aggressive, Assertive and Non-Assertive Behaviour
Obstacles to Assertiveness
Improving Self-Esteem
Coping With Conflict
Using “I” Statements
Clarification and Body Language
Assertive Responses
Building an Assertive Outlook
FAQs for Assertiveness & Confidence Skills training
What is confidence and assertiveness?
Confidence and assertiveness training is the ability to communicate and put your point across in a succinct and commanding way, and have the belief that they're able to add to the discussion. This confidence and assertiveness training gives attendees the tools and knowledge they are able to apply in workplace settings, such as group meetings and one-to-one conversations, where they are able to effectively and efficiently communicate.
What are the outcomes of this confidence and assertiveness course?
In this confidence and assertiveness course, delegates will be able interact with others in a more competent and professional way, and cope with conflict when it arises to attain best solutions. We have found that many of our clients note how after the confidence and assertive training they notice a significant boost to their self-esteem and confidence in the workplace.
Who will benefit from the Assertiveness course?
Anyone who needs to master the principles and practices of effective, assertive communication.Senior/junior managers, directors, administrative and technical staff have found the following benefits from this course:
increased productivity through more effective communication
increased confidence handling difficult behaviour in others
reduced interruptions at work
gained more time for creative and development opportunities
manage time more effectively and enjoyed greater self-esteem
improved decision making and reduction in procrastination
able to manage colleagues and friends effectively
enjoyed a more balanced lifestyle
increased work effectiveness and productivity
View Public Dates / Book Course
Please view our up coming course dates using the link below.
To book onto any course please email [email protected] or telephone 0845 402 2781 to speak with a training advisor and check availability.
*Prices are per delegate
*Book 2 or more places on the same course and receive significant discounts.