Clear Business Writing Skills

Clear Business Writing Skills training course information

Instructor Led Business Writing Training

Clear Business Writing with an expert

A practical one day course that turns letters, reports and emails into writing that is crisp, polished and professional. Delivered at your premises or live online.

20+ yearsTraining experience
1 dayAnyone who writes for the business
UK wideOn site or live online

Instructor Led Training

This course is practical, interactive and inclusive by design, built for small groups of up to 8 people so everyone gets real feedback on their own writing, not just a lecture. Training a bigger team? Just get in touch.

  • Led by a trainer, not generic online learning
  • Built around your own documents
  • Free phone & email support afterwards

Some of our clients

NHS logo
Alder Hey Children's NHS Foundation Trust logo
H&M logo
Lovell Homes logo
Crown Prosecution Service logo
Cheshire Fire & Rescue Service logo
Manchester City Council logo
Care Quality Commission logo
MSC Cruises logo
Siemens logo

Every document should read as professionally as your business runs

Every letter, report and email speaks volumes about your organisation. This one day course, led by an expert instructor, helps delegates appreciate and practise the principles of successful business writing, so every document that leaves your organisation is crisp, polished and professional.

With trainers based across the UK, we bring this course to your premises nationwide, run it live online via Microsoft Teams, or welcome you to one of our public course venues. Wherever your team is based, we can deliver it.

It pairs well with our Report Writing for Business and Minute Taking courses, or run this course as a live remote class via Microsoft Teams.

  • Free training needs analysis before your course
  • Tailored with your real workplace scenarios
  • Free telephone & email support after your course

Grammar & Style

Correct grammar and punctuation, and avoiding wordy paragraphs, so every document reads cleanly.

Write for Your Reader

Match your writing style to the readership, whether formal or informal, and project credibility.

Editing Like a Pro

Proofreading and editing techniques the professionals use, applied to letters, emails and memos.

Report Structure

Set the right objective, know your audience and structure reports so they land with the reader.

Three ways to book your course

Send one or two people to a scheduled public course, or bring the whole team together in house or live online.

Option 1
Public Course

Classroom Place

£295 + VAT
One day classroom · per person
Preston, Liverpool, Manchester, Leeds & Birmingham
  • Ideal for one or two people
  • Learn alongside delegates from other organisations
  • Reference materials & certificate

View Scheduled Dates

Option 2
In House

Full Day Group Course

£795 + VAT
Total group price
One day · up to 8 people
At your premises
  • Reasonable course tailoring included
  • Trainer travel included
  • Reference materials & certificates

Make an Enquiry

Option 3
Live Online

Full Day Group Course

£745 + VAT
Total group price
One day · up to 8 people
Delivered via Microsoft Teams
  • Same content, same trainer, from anywhere
  • Reasonable course tailoring included
  • Reference materials & certificates

Make an Enquiry

Who should attend

This course will benefit any employees committed to the success of their business and their personal contribution to it. No previous training is needed.

Ask a Question

*In house and live online prices are per course for up to 8 attendees and include reasonable tailoring and supporting reference material; the in house price also includes trainer travel. Public course price is per delegate. Book 2 or more delegates on the same course and receive significant discounts, click here for information. Training a larger group or several teams? Speak to our team and we’ll help you work out the best way to run it.

Course Outline

1. Getting the Ground Rules Right

  • Understanding your natural writing style
  • The writing process
  • Correct grammar & appropriate punctuation
  • Avoiding wordy paragraphs

2. Style, Credibility & Structure

  • Matching style to readership, whether formal or informal
  • Projecting credibility & professionalism
  • The logical sequence, achieving your objectives
  • Collecting all the information
  • Document presentation

3. Editing & Everyday Writing

  • Editing like the professionals
  • Better proofreading
  • Letters, emails & memos

4. Report Writing Essentials

  • What is a report, fulfilling a real purpose
  • Setting the right objective
  • Preparation, planning & report templates
  • Knowing the audience

5. Structuring & Evaluating Reports

  • Structuring the report using basic patterns
  • Evaluating the impact

More than just a training day

Tailored Content

Built around your team’s real workplace writing

Expert Trainers

Instructor led, at the pace of your attendees

Reference Materials

Handouts and supporting materials for every attendee

Certificates

Course completion certificate for each attendee

Free Aftercare

Telephone & email support after your course

Training created for every kind of brain

People don’t all learn the same way, and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.

Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.

Disability Confident Employer

Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.

Find out how we make training inclusive

Neurodiversity aware

Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.

Accessible materials

Handouts and slides designed for readability, with formats adapted on request for individual needs.

Adjusted to the room

Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.

Expert reviewed

Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.

Frequently asked questions

Who is this course for?
Any employee committed to the success of their business and their own contribution to it. In other words, anyone who writes letters, emails, memos or reports as part of their role. No previous training is needed.
Can the course be delivered remotely?
Yes. As well as running the course at your premises, we deliver it as a live online class via Microsoft Teams, the same trainer led day, at a lower group price.
Can the course be tailored to our organisation?
Yes. The closed, in house course is customised to your requests, using your own house style and documents where helpful, with reasonable tailoring included in the fee.
How much does the course cost?
A tailored in house course is £795 + VAT, or £745 + VAT delivered live online, both for up to 8 attendees. A place on a scheduled public course is £295 + VAT per delegate, with discounts for booking 2 or more delegates on the same course.
What will I be able to do after the course?
  • Evaluate your own writing and recognise your strengths
  • Apply new skills to improve your written English
  • Produce professional documents with confidence
  • Prepare properly before you start writing
  • Present a professional, well structured report
Where do you deliver public courses?
We run scheduled one day public courses at our venues in Preston, Liverpool, Manchester, Leeds and Birmingham. Prefer an in house or live online course instead? Those run UK wide, wherever your team is based.
Do your trainers travel to deliver in house training?
Yes. We have trainers based across the UK, and trainer travel is included in the price of every in house course, there’s no extra charge for us to come to your premises, wherever you’re located.

Ready for writing that gets read and acted on?

Speak with a training advisor to arrange a tailored Clear Business Writing course for your team, at your premises, live online or on a public course.

Or call us on 0345 450 0051 to speak with a training advisor today.