Change Management

Professional Change Management course information

Instructor-Led Management Training

Change Management
Training Course

A practical one-day course that prepares managers and project teams to plan, lead and embed change with confidence – delivered at your premises or live online.

20+ yearsTraining experience
1 dayManagers & project teams
UK-wideOn-site or live online
Leadership & Management

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Lead your team through change with confidence

In today’s business environment every organisation goes through periods of change and strategic transition. This one-day instructor-led course prepares managers and project team members to build effective change management plans and implement the necessary changes successfully – from identifying the stages of a change project and overcoming barriers, to understanding the effect of change on people and keeping them motivated throughout.

It pairs well with our Management & Leadership Skills and Project Management Skills courses. Browse all our management & leadership training courses, or run this course as a live remote class via Microsoft Teams.

  • Free training needs analysis before your course
  • Tailored with your real workplace scenarios
  • Free post-course telephone & email support

Planning Change

The stages of a change project, Kotter’s model and setting clear objectives.

People & Resistance

How change affects people – and how to recognise and overcome the barriers.

Leadership & Influence

Getting commitment, accountability and delegation that keep change moving.

Communication

Building rapport, communicating the message and motivating the team.

Three ways to book your course

From a focused half-day at your premises to a fully customised day with professional actors – choose the option that fits your team, your budget and your diary.

Option 1
In-House or Live Online

Half-Day Group Course

£445 + VAT
Total group price
Half day · up to 6 people
+ £45 + VAT per additional attendee
  • Focused on the essentials
  • At your premises or via Microsoft Teams
  • Reference materials & certificates

Make an Enquiry

Option 2
In-House or Live Online

Full-Day Group Course

£745 + VAT
Total group price
One day · up to 6 people
+ £45 + VAT per additional attendee
  • Tailored to your teams and situations
  • At your premises or via Microsoft Teams
  • Reference materials & certificates

Make an Enquiry

Option 3
Customised at Your Premises

With Professional Actors

Tailored quote
Full day · any group size
  • Scenarios written around your organisation
  • Real practice with trained actors
  • Trainer plus actor(s) at your premises

Find Out More

Training a larger group?

Our half-day and full-day in-house prices are based on groups of up to 6 people, and the actor-led option can be run for any group size. If you have a larger team, or several teams to train, please speak with one of our team to discuss this further. We will help you work out the best way to run it and put together a tailored quote.

Who should attend

Managers, supervisors and project team members responsible for planning or implementing change – and anyone wishing to streamline their organisation’s change process and maximise buy-in. No previous change management training is needed.

Ask a Question

*In-house half-day and full-day prices are per course for up to 6 attendees, plus £45 + VAT for each additional attendee. The actor-led option is quoted individually and is not limited by group size.

Course Outline

A practical one-day course covering six modules, step by step. By the end of the day your managers will be able to identify the key stages in planning, designing, implementing and evaluating a successful change.

1. Identifying the Stages of a Change Project

  • The role of the project manager
  • The importance of planning and control
  • Setting objectives
  • Understanding Kotter’s change model

2. Overcoming Barriers to Change

  • Recognising the barriers
  • Developing a change plan

3. The Effects of Change on People

  • Recognising the stages of the effects of change
  • Personality profiling – self-analysis and understanding others’ styles
  • Using emotional intelligence to handle individual people issues
  • Developing individual and group plans

4. Leadership and Influencing

  • Getting commitment and accountability for actions
  • Essential delegation skills
  • Improving credibility and personal effectiveness
  • Dealing with difficult people and building an assertive outlook

5. Communicating and Motivating

  • Preparing an audience list
  • Verbal and non-verbal communication
  • Building rapport
  • Motivating the team and the audience

6. Evaluation

  • Measuring the change against objectives
  • Lessons learnt

More than just a training day

Tailored Content

Built around your team’s real workplace scenarios

Expert Trainers

Instructor-led, at the pace of your attendees

Reference Materials

Handouts and supporting materials for every attendee

Certificates

Course completion certificate for each attendee

Free Aftercare

Post-course telephone & email support

From the training room

A few of the teams we’ve worked with recently – in-house at their premises, at our venues and on public courses.

Leadership and management skills course delivered in-house by Keys Training
Management training session in a client boardroom
Attendees receiving their Management Skills for Emerging Managers certificates
In-house management training group with their Keys Training trainer
College team after completing a Keys Training management course

Training created for every kind of brain

People don’t all learn the same way – and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.

Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.

Disability Confident Employer

Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.

Find out how we make training inclusive

Neurodiversity-aware

Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.

Accessible materials

Handouts and slides designed for readability, with formats adapted on request for individual needs.

Adjusted to the room

Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.

Expert-reviewed

Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.

Frequently asked questions

Who is this course for?
Managers, supervisors and project team members who need to plan and lead change in their organisation – whether that is a restructure, a new system or a change in ways of working.
Do attendees need any previous training?
No. The course starts from first principles and is tailored to the changes your organisation is actually going through.
Can the course be delivered remotely?
Yes. The in-house fee covers delivery at your premises or as a live online class via Microsoft Teams – same trainer, same content, same materials.
Can the course be tailored to our organisation?
Yes – every in-house course starts with a free training needs analysis, so the examples, exercises and emphasis are built around your organisation and the situations your people actually face.
What is the actor-led option?
Our actor-led option adds professional actors to the training day, so your managers practise real conversations with someone who responds exactly as a colleague would – and get feedback on how it landed. Find out more about training with professional actors.
What do attendees receive?
Every attendee receives reference materials and a course completion certificate, and we provide free post-course telephone and email support.

Ready to get your team working together?

Speak with a training advisor to arrange a tailored change management course for your team – at your premises, live online or with professional actors.

Or call us on 0345 450 0051 to speak with a training advisor today.