Microsoft Outlook Training Courses

Essential Microsoft Outlook Training Course Information

Microsoft Outlook Training Courses

Microsoft Outlook Training Courses

1 Day MS Outlook course | Ā£195.00 plus VAT per delegate
*Book 2 or more delegates and receive significant discounts. Click here for information

Our instructor-ledĀ MicrosoftĀ Outlook Training courses can be delivered at our venues in Preston, Liverpool, Manchester, Leeds, London or nationally on your premises.

Closed tailored courses are available on your site for Ā£595.00 plus vat (up to 8 attendees).


This one-day instructor led course is designed to develop the practical skills needed to use Microsoft Outlook effectively.

Course Objectives

  • Becoming confident in using MS Outlook Shortcuts
  • Customising Outlook
  • Managing Message Options
  • Mastering the Calendar
  • Search Options
  • Creating and using Templates and Groups
  • Converting Emails to Tasks


This course requires that you have a basic knowledge of Word and you should also be able to use a keyboard.

Course Content

  • An Introduction to Microsoft Outlook
  • Customising Outlook
  • Outlook Keyboard Shortcuts
  • Email Message Options (receipts, blind copies, saving sent items to alternative folder, delay delivery, direct replies, recalling emails)
  • Managing Tasks
  • Managing Emails & Contacts
  • Managing Appointments & Events
  • Managing Meetings (requests & responses)
  • Templates, Quick Parts & Quick Steps
  • Creating Rules
  • Voting Buttons
  • Converting Emails to Tasks
  • Using the Calendar including Permissions, Delegate Access and Categories
  • Contact Groups
  • Search Options
  • Applying Time Management Principles