Instructor-led Microsoft, administration and management training for housing association teams, delivered at your offices, remotely via Teams or at our public venues with public-sector rates. Trusted by housing associations for over 15 years.
Trusted byHousing associationsRegistered social landlordsTenancy & repairs teamsIncome & support teamsand housing organisations UK-wide
Why housing associations choose Keys Training®
Training that fits around busy housing services
We've supported housing associations and registered social landlords for over 15 years, so our trainers understand the realities of housing sector working: resident-facing pressures, regulatory scrutiny and the systems your teams actually use. We create solutions for housing teams and work around your working conditions rather than expecting you to fit ours.
Microsoft 365 course delivered in-house for a housing association team
15+
Proven housing sector track record
Over 15 years delivering external training to housing associations and registered social landlords, with consistently positive attendee feedback.
⏱
Bitesize or full-day sessions
90-minute bitesize sessions or full days, in-person or via Teams. Group sizes flex from 1-to-1 up to 24.
✎
Tailored to your organisation
Your trainer calls before the course to build in real housing documents, systems and scenarios.
£
Public-sector-friendly pricing
Fixed in-house fees, discounted public-course rates and volume discounts on multi-course purchase orders.
Popular housing association courses
Training courses for housing association staff
Every course below can be delivered in-house at your offices or remotely via Teams. Click a course for the full outline or browse the full course finder.
What housing association training courses does Keys Training provide?
Keys Training® provides training for housing association staff: Microsoft Office and Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams, SharePoint, Power BI, Project), Microsoft Copilot, minute taking, chairing meetings, report writing, clear business writing, customer service, assertiveness, conflict management, time management, finance for non-financial managers and management skills for emerging managers. We do not provide mandatory statutory, safeguarding or compliance training.
Can the training be delivered at our offices?
Yes. Most courses are delivered in-house at your offices by a Keys Training trainer. Courses can also be delivered remotely via Microsoft Teams. Individuals can also attend scheduled public courses at venues across the UK.
How much does housing association staff training cost?
In-house Microsoft 365 & Copilot courses are £645 + VAT, and in-house business skills or soft skills courses are £745 + VAT, both for up to 10 attendees at your offices (additional attendees £35 + VAT each). Remote instructor-led Microsoft 365 & Copilot days via Teams are £595 + VAT, and remote days for other skills are £645 + VAT. Larger groups can be arranged — just enquire to discuss. 90-minute bitesize sessions, public course places and volume purchase orders are also available.
Are the courses CPD accredited?
Our courses are not currently CPD accredited. Every attendee receives a Keys Training course certificate that can be added to their professional development record, and we're happy to discuss accreditation requirements for your team.
How long are the courses?
We offer two formats: full days (9:30am to 4:30pm) and short, focused 90-minute bitesize sessions delivered in-person at your offices or live via Teams. Get in touch and we'll help you pick the right format for your team.
How many staff can attend?
Group sizes vary depending on your needs, from 1-to-1 sessions up to groups of 24. We will advise on the right size for the course so everyone gets practical, hands-on support. In-house fees include up to 10 attendees, with a small per-person charge above that.
Can the content be tailored to our organisation?
Yes, tailoring is included. Your trainer will speak with you before the course to understand attendee roles and build in real housing documents, systems and scenarios so the learning is immediately usable back at work.
Do you accept purchase orders and supplier portals?
Yes. We work with housing association procurement and finance teams regularly. We accept purchase orders and can invoice through supplier portals where required.
Ready to arrange housing association staff training?
Tell us the course, numbers and location and we'll come back with dates and a written quote, usually the same working day.
