Minute Taking Skills

Professional Minute Taking Skills training course

Instructor Led Minute Taking Training

Minutes That Get It Right

A practical course that gives your team the skills to prepare accurate, clear and professional minutes of meetings, conferences and presentations. Delivered at your premises, live online or on a public course.

20+ yearsTraining experience
1 day or half dayChoose your format
UK wideOn site or live online
Minute taking

Some of our clients

NHS logo
Alder Hey Children's NHS Foundation Trust logo
H&M logo
Lovell Homes logo
Crown Prosecution Service logo
Cheshire Fire & Rescue Service logo
Manchester City Council logo
Care Quality Commission logo
MSC Cruises logo
Siemens logo

Turn every meeting into a clear, usable record

The style and formality of meetings varies from one organisation to the next, but in most cases minutes are needed to provide an accurate record of what happened. This course has been designed to give delegates the skills to prepare accurate and effective minutes of meetings, conferences and presentations.

We deliver minute taking courses to organisations across the UK, including the NHS, government agencies, charities and commercial companies, with trainers based nationwide who bring the course to your premises, run it live online via Microsoft Teams, or welcome you to one of our public course venues.

It pairs well with our Report Writing for Business and Clear Business Writing courses, or run this course as a live remote class via Microsoft Teams.

  • Free training needs analysis before your course
  • Tailored with your real workplace scenarios
  • Free telephone & email support after your course

Structure & Format

Different styles of agenda and minutes, so your records always fit the meeting.

Listen & Summarise

Active listening and note taking techniques that capture what matters.

Write with Clarity

Turn notes into minutes that are clear, concise and easy to act on.

Actions That Get Done

Capture decisions and actions clearly, so nothing gets lost after the meeting.

Three ways to book your course

Send one or two people to a scheduled public course, bring the whole team together in house, or book a shorter live online session.

Option 1
Public Course

Classroom Place

£275 + VAT
One day classroom · per person
Preston, Liverpool, Manchester, Birmingham & London
  • Ideal for one or two people
  • Learn alongside delegates from other organisations
  • Reference materials & certificate

View Scheduled Dates

Option 2
In House

Full Day Group Course

£695 + VAT
Total group price
One day · up to 8 attendees
At your premises
  • Reasonable course tailoring included
  • Trainer travel included
  • Reference materials & certificates

Make an Enquiry

Option 3
Live Online

Half Day Group Session

£495 + VAT
Total group price
Half day (3 hours) · up to 10 people
Delivered via Microsoft Teams
  • Same content, same trainer, from anywhere
  • We set up the meeting & invite attendees
  • Reference materials & certificates

Make an Enquiry

Who should attend

This course will benefit anyone whose role includes responsibility for taking and preparing minutes. No previous training is needed.

Ask a Question

*In house prices are per course for up to 8 attendees and include reasonable tailoring, trainer travel and supporting reference material; live online half day sessions are per course for up to 10 attendees. Public course price is per delegate. Book 2 or more delegates on the same course and receive significant discounts, click here for information. Training a larger group or several teams? Speak to our team and we’ll help you work out the best way to run it.

Course Outline

1. Preparation for the Meeting

  • Administration for the meeting
  • Meeting documentation
  • Setting the agenda
  • Different styles of agenda
  • Preparing an agenda
  • Distributing the documentation

2. During the Meeting

  • Identifying participants
  • Listening and summarising
  • Different styles of notes

3. Writing the Minutes

  • Different styles of minutes
  • Sections of minutes
  • Writing clearly and concisely
  • Decisions and actions

4. Action Plan

  • Drawing up an action plan
  • Refining your technique

More than just a training day

Tailored Content

Built around your team’s real workplace scenarios

Expert Trainers

Instructor led, at the pace of your attendees

Reference Materials

Handouts and supporting materials for every attendee

Certificates

Course completion certificate for each attendee

Free Aftercare

Telephone & email support after your course

Training created for every kind of brain

People don’t all learn the same way, and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.

Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.

Disability Confident Employer

Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.

Find out how we make training inclusive

Neurodiversity aware

Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.

Accessible materials

Handouts and slides designed for readability, with formats adapted on request for individual needs.

Adjusted to the room

Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.

Expert reviewed

Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.

Frequently asked questions

What is the purpose of the Minute Taking course?
The course teaches participants how to prepare accurate, concise and professional minutes for meetings, conferences and presentations. It focuses on listening skills, note taking techniques and producing clear final documents.
Who is this course suitable for?
Anyone whose role in the workplace includes responsibility for taking and preparing minutes, from administrators and PAs to committee secretaries and project coordinators. No previous training is needed.
Do I need any prior experience?
No. The course is suitable for complete beginners as well as people who already take minutes and want to sharpen their technique.
What are the learning outcomes?
  • Structure quality minutes using the right format for the meeting
  • Record information concisely without losing what matters
  • Apply active listening and note taking techniques
  • Capture decisions and actions clearly
  • Build confidence taking minutes in live meetings
Can the course content be customised to our team’s needs?
Yes. The in house course can be customised to focus on the topics of most relevance and use your organisation’s house style if requested, with reasonable tailoring included in the fee.
Where do you deliver public courses?
We run scheduled one day public courses at our classrooms in Preston, Liverpool, Manchester, Birmingham and London. Prefer an in house or live online course instead? Those run UK wide, wherever your team is based.
Do your trainers travel to deliver in house training?
Yes. We have trainers based across the UK, and trainer travel is included in the price of every in house course, there’s no extra charge for us to come to your premises, wherever you’re located.

Ready for minutes that are accurate every time?

Speak with a training advisor to arrange a tailored Minute Taking course for your team, at your premises, live online or on a public course.

Or call us on 0345 450 0051 to speak with a training advisor today.