AI Essentials for the Workplace
Instructor Led AI Training
AI Essentials for the Workplace
A practical one day course that shows your team how to use AI assistants safely and effectively at work, and how Copilot, ChatGPT, Claude and Gemini compare. Delivered at your premises or live online.
20+ yearsTraining experience
1 dayAnyone using AI at work
UK wideOn site or live online
Some of our clients
Make AI work for your team, safely and confidently
AI assistants can draft documents, summarise meetings, analyse information and generate ideas in seconds, but knowing which tool to use, how to ask for what you need and how to use it safely makes all the difference. This one day course gives your team practical, hands-on AI skills they can use straight away, and explains the benefits and differences between the main AI assistants used in business.
With trainers based across the UK, we bring this course to your premises nationwide, run it live online via Microsoft Teams, or welcome you to one of our public course venues. Wherever your team is based, we can deliver it.
It pairs well with our Microsoft Copilot Training course, or run this course as a live remote class via Microsoft Teams.
- Free training needs analysis before your course
- Tailored with your real workplace scenarios
- Free telephone & email support after your course
Microsoft Copilot
Built into Microsoft 365, working inside Word, Excel, Outlook and Teams.
ChatGPT
A versatile all-rounder for drafting, ideas and everyday questions.
Claude
Strong at long documents, careful writing and detailed analysis.
Google Gemini
Works across Google Workspace, including Gmail, Docs and Sheets.
Three ways to book your course
Send one or two people to a scheduled public course, or bring the whole team together in house or live online.
Option 1
Public Course
Classroom Place
£295 + VAT
One day classroom · per person
Preston, Liverpool, Manchester & London
Preston, Liverpool, Manchester & London
- Ideal for one or two people
- Learn alongside delegates from other organisations
- Reference materials & certificate
Option 2
In House
Full Day Group Course
£745 + VAT
Total group price
One day · up to 8 attendees
At your premises
At your premises
- Reasonable course tailoring included
- Trainer travel included
- Reference materials & certificates
Option 3
Live Online
Full Day Group Course
£695 + VAT
Total group price
One day · up to 8 attendees
Delivered via Microsoft Teams
Delivered via Microsoft Teams
- Same content, same trainer, from anywhere
- Reasonable course tailoring included
- Reference materials & certificates
Who should attend
Anyone who wants to use AI assistants at work, from administrators and officers to managers and team leaders. No previous AI experience or technical knowledge is needed.
*In house and live online prices are per course for up to 8 attendees and include reasonable tailoring and supporting reference material; the in house price also includes trainer travel. Public course price is per delegate. Book 2 or more delegates on the same course and receive significant discounts, click here for information. Training a larger group or several teams? Speak to our team and we’ll help you work out the best way to run it.
Course Outline
1. Understanding AI at Work
- What generative AI is and how AI assistants work
- Where AI saves time, and where it does not
- Strengths, limitations and made-up answers
- Common business uses
2. Comparing the Main AI Assistants
- Microsoft Copilot: working inside Microsoft 365
- ChatGPT: a versatile general-purpose assistant
- Claude: long documents, writing and analysis
- Google Gemini: working with Google Workspace
- Choosing the right tool for the task
3. Writing Effective Prompts
- Giving context, a role and clear instructions
- Refining and improving the results
- Reusable prompts for everyday tasks
- Hands-on practice with real scenarios
4. Everyday Workplace Tasks
- Drafting emails, reports and documents
- Summarising meetings and long documents
- Brainstorming, planning and research
- Analysing data and information
5. Using AI Safely and Responsibly
- Data protection, privacy and confidentiality
- Checking accuracy and avoiding over-reliance
- Bias, copyright and transparency
- Following your organisation’s AI policy
More than just a training day
Tailored Content
Built around your team’s real workplace scenarios
Expert Trainers
Instructor led, at the pace of your attendees
Reference Materials
Handouts and supporting materials for every attendee
Certificates
Course completion certificate for each attendee
Free Aftercare
Telephone & email support after your course
Training created for every kind of brain
People don’t all learn the same way, and a great course shouldn’t assume they do. Every Keys Training course has been adapted for different types of learners, including neurodivergent attendees and people with disabilities, so everyone in the room gets the same value from the day.
Whether someone has dyslexia, ADHD, autism, a hearing or visual impairment, or simply prefers to learn by doing rather than listening, our trainers adjust the pace, materials and activities to suit the people in front of them.
Every course has been assessed by accessibility experts to make sure it’s accessible and beneficial for all.
Neurodiversity aware
Clear structure, plain language and varied activities that work for dyslexic, ADHD and autistic learners.
Accessible materials
Handouts and slides designed for readability, with formats adapted on request for individual needs.
Adjusted to the room
Small groups mean the trainer can flex pace, breaks and delivery style around each attendee.
Expert reviewed
Every course has been assessed by specialists to make sure it’s accessible and valuable for everyone.
Frequently asked questions
Who is this course for?
Anyone who wants to use AI assistants at work with more confidence, from administrators and officers to managers and team leaders. No previous AI experience or technical knowledge is needed.
Can the course be delivered remotely?
Yes. As well as running the course at your premises, we deliver it as a live online class via Microsoft Teams, the same trainer led day, at a lower group price.
Can the course be tailored to our organisation?
Yes. The closed, in house course is customised to your requests, focusing on the AI tools your organisation uses or is considering and on your team’s real tasks, with reasonable tailoring included in the fee.
How much does the course cost?
A tailored in house course is £745 + VAT, or £695 + VAT delivered live online, both for up to 8 attendees. A place on a scheduled public course is £295 + VAT per delegate, with discounts for booking 2 or more delegates on the same course.
What will I be able to do after the course?
- Explain what AI assistants can and cannot do
- Understand the differences between Copilot, ChatGPT, Claude and Gemini
- Choose the right AI tool for each task
- Write clear prompts that get useful results
- Use AI to draft, summarise and analyse everyday work
- Use AI safely, protecting confidential information and checking accuracy
Where do you deliver public courses?
We run scheduled one day public courses at our venues in Preston, Liverpool, Manchester and London. Prefer an in house or live online course instead? Those run UK wide, wherever your team is based.
Do your trainers travel to deliver in house training?
Yes. We have trainers based across the UK, and trainer travel is included in the price of every in house course, there’s no extra charge for us to come to your premises, wherever you’re located.
Do attendees need paid AI subscriptions?
No. Copilot, ChatGPT, Claude and Gemini all have free versions that attendees can use on the day. If your organisation already has business licences for any of these tools, we can build the course around them so your team practises in the tools they will use at work.
Ready to help your team get real value from AI?
Speak with a training advisor to arrange a tailored AI Essentials for the Workplace course for your team, at your premises, live online or on a public course.
Or call us on 0345 450 0051 to speak with a training advisor today.