Communication Skills Training Course

Closed tailored courses are available at your site or remotely delivered for £695.00 plus vat (up to 8 attendees).

1 Day Course | 1 Delegate £295 plus VAT
*Book 2 or more delegates and receive significant discounts. Click here for information

Scheduled public courses are held at Preston, Liverpool, Manchester & London.

Course Overview

This course aims to develop effectiveness in the workplace through improved communication skills. The course has been designed to enable delegates to understand the nature of communication and the processes involved. In addition, it will allow delegates to apply basic techniques in order to achieve effective face to face communication – speaking and listening.

Course Outline

Course Outline

• Identify key elements of effective communication
• Identify the factors that contribute to a successful face to face meeting
• Understanding how to articulate a clear message
• Learn how to utilise a range of communication styles
• Improve listening skills
• Learn how to deal with difficult questions
• Improve credibility and personal effectiveness
• Turning problems into opportunities
• Understanding how the media works and maintaining the company’s reputation
• Identify and practise core skills
• Develop a flexible and effective style of communication for face-to-face meetings