1 Day Course | 1 Delegate £295 plus VAT
*Book 2 or more delegates and receive significant discounts. Click here for information
Today’s ever increasing speed of change brings many conflicts of interest into the workplace. These need to be managed and resolved if irreparable damage is to be avoided. This one day course explores how best to manage conflict as a strategy to facilitate healthy organisational development.
What is Conflict?
Barriers that prevent Conflict Resolution
Maximising on “Conflict Opportunities”
Types of Conflict
Adverse Costs of Conflict
Personal Coping Strategies
Conflict Management and Resolution
This course will benefit all individuals with management responsibilities including those who anticipate an argument every time a specific issue is raised or who lack the skills to prevent a destructive situation continuing. By the end of the course delegates will have gained the following benefits: