Microsoft Office Outlook Courses

Essential Microsoft Outlook Training Course Information

Microsoft Outlook – Essentials Training Course

1 Day course | £395.00 plus VAT per delegate
*Book 2 or more delegates and receive significant discounts. Click here for information

Introduction

This one-day instructor led course is designed to give a thorough introduction to the basic skills needed to use Outlook effectively.

Course Objectives

  • Write, send and receive Emails
  • Business Emails
  • Work with Tasks
  • Setup Calendar entries
  • Manage appointments and events
  • Customise Outlook

Pre-requisites

This course requires that you have a basic knowledge of Word and you should also be able to use a keyboard.

Course Content

Outlook Basics

  • An introduction to Outlook
  • Exploring Outlook
  • Using help

Outlook Mail

  • Creating and sending messages
  • Using address books
  • Printing messages
  • Sending and receiving attachments

Managing Tasks

  • Working with tasks
  • Assigning tasks to others

Managing Email and Contacts

  • Managing email
  • Working with contacts
  • Working with the master category list
  • Distribution lists

Managing Appointments and Events

  • Working with appointments
  • Modifying appointments
  • Working with events

Managing Meetings

  • Working with meeting requests
  • Managing meeting requests
  • Handling meeting responses

Customising Outlook

  • Working with personal folders
  • Working with the organise page
  • Working with signatures
  • Rules wizard
  • Out of office assistant

Business Emails