1 Day Course | 1 Delegate £295 plus VAT
*Book 2 or more delegates and receive significant discounts. Click here for information
The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a customer base. Every time you pick up that telephone at work whether incoming or outgoing you can win or lose business. This one day course concentrates on how to obtain full benefit from today’s growing access by the telephone to potential customers.
The Professional Sales Desk
The Power of the Telephone
The Sales Call
Handling Difficult Calls
Building a Customer Base
This course will benefit all individuals who have responsibility for using the telephone to initiate contact with customers, to deal with sales or to promote business.
By the end of the course delegates will have gained the following benefits:
Please view our up coming course dates below (if available), simply select the appropriate date and follow instructions. To make another selection press F5.